Category Archives: Uncategorized

Be Careful Who You Partner With

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This was my mistake

I have been a long time customer of an established UK company and I’ve bought several of their products and watched their marketing presentations.
When the time came to have my website and my marketing plan updated I went into partnership with this company.
This was an expensive mistake.

In summary:

  • They didn’t update my website as we’d agreed. They built a different one without my knowledge or agreement. This website proved to be unusable.
  • They failed to even start most of the tasks they were responsible for.
  • They failed to load half my customers.

After eighteen months I called a halt to the project and asked for my money back.

What I hadn’t appreciated was that Clause 4 in their T&Cs prevented me from claiming any refund even when the company made mistakes and failed to correct them, and didn’t do some of the work in their agreement.

Then they got heavy. Instead of answering my complaints, their their solicitors emailed me quoting Clause 4 of the Partnership Terms and Conditions which said:

Clause 4: “Refunds for some or all payments made are not permitted under any circumstances including business downturn, closure of business, ill health or family issues. You are free to cancel this agreement anytime and you agree not to pursue any back dated refund or indemnity claims against XXXXXXX XXXXX”
(I have removed the company name).

The also warned me of the consequences if I made the company’s mistakes public, and this has put me off taking it further, at this time.
I haven’t named the company yet but some of my customers will know who it is.

Why have I posted this?

>  To encourage he company to do the honourable thing and refund the money they’ve taken for not doing the work we agreed. viz

  • Not updating my existing website but creating a different one that proved to be unusable.
  • Not doing or even starting half the number of tasks in the agreement.

>  To show how some supposedly respectable companies protect their own interests with little regard for their customers. Quite frankly, this is a disgrace.

>  To warn other small businesses to be wary of working with companies like this.

This company now just ignores me.

Their time will come.

Cliff

 

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It’s All About Trust

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How could your business survive if my customers couldn’t trust you?
It takes a lot of time and effort to build a business people can trust but it only needs one unhappy customer who you’ve let down that can undo the years of work you have put in.
And in todays world where the power of social media is available to everyone, it’s essential your customers feel they’ve been treated fairly.

Why is trust so important? This quote from Warren Buffett just about sums it up.

“Trust is like the air we breathe. When it’s present, no one really notices; when it’s absent, everyone notices.”

That quote from Warren Buffett introduces a professor at the top-ranked Kelley School of Business at the University of Indiana, who says ….
“Trust is essential to creating relationships with buyers and sellers that leave both parties better off. However, building trust is easier said than done.”

Trust Builder #1: Always, always do what you say.

Trust Builder #2: Don’t settle for surface-level communication. Dig deep to find out what’s really on your buyer’s mind.

Trust Builder #3: If you make a mistake, apologize.

Trust Builder #4: Be willing to clean up someone else’s mess. 

Trust Builder #5: Deliver value beyond your solution.

You can read the full article here …  https://bit.ly/3nKVA4s

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Good To Be Back

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Hello everyone, It’s so good to be back.

For the past two years we haven’t been very active promoting small travel businesses with free adverts in Traveljunkies.

Instead, we’ve been looking ahead to when travelling gets back to some kind of normal so you’ll be pleased to know that you’re still here with us and your free advert in Traveljunkies.com is still alive and well.

We’ve made some changes which we think will help visitors better understand who you are and what you do, which in turn could create more traffic to your website.

So my message to our customers, old and new., is please keep watching as we roll out the new Traveljunkies Adventure Travel Directory and thank you for continuing to trust us to help you grow your business.

Best wishes
Cliff

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Artificial Intelligence

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Hello Real People

Unless you’re under a rock you will have heard of Artificial Intelligence
A company called openai.com has developed something called chatGPT
It does lots of things so I gave it a try to see what it wrote
Here it is  …..

I wrote this 
Free adverts for small travel companies
.
And this is what it wrote
.
There are several ways for small travel companies to advertise for free:
  1. Social media: Create a business page on social media platforms like Facebook, Twitter, and Instagram and post regular updates about your company and its services.
  2. Online directories: List your company on online directories such as TripAdvisor, Yelp, and Google My Business.
  3. Blogging: Start a blog and post regular content about your company, the destinations you offer, and travel tips.
  4. Email marketing: Collect email addresses from customers and send out newsletters with information about your company and upcoming trips.
  5. Word of mouth: Encourage satisfied customers to share their positive experiences with their friends and family.
  6. Partnering with other small businesses: Partner with other small businesses, such as hotels and restaurants, to cross-promote each other’s services.
  7. Influencer marketing: Leverage the reach of influencers in your industry to promote your company and its services.
  8. Participate in online communities: Participate in online communities and forums related to travel and share your knowledge and experience.

Note that, these methods may not be as effective as paid advertising in terms of reaching a broad audience, but they are cost-effective ways to promote your business and build a loyal customer base.

Amazing

Cliff
Traveljunkies

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What Size Images For Facebook & Instagram (and more)

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For Facebook, the ideal image size is 1200×630 pixels. And on Instagram, images should be 1080×1080 pixels. Use the correct size images so your pictures and photos look their best and your followers can see them.

Check this out for more info
2023 Social Media Image Sizes for All Networks [CHEATSHEET] The most recent image size specifications for different social media networks, including Instagram, Twitter, Facebook, LinkedIn, and more.
https://blog.hootsuite.com/social-media-image-sizes-guide/

 

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North London Walks

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Thanks to A Lady in London

From Hampstead to Islington, my north London walks span neighborhoods, parks, canals, and other exciting places in the city.

Some will take you down high streets and through markets, and others will whisk you away to villages and green spaces.

Whatever your tastes, there’s a self-guided walking tour in north London that will suit your preferences and let you explore more of the Big Smoke’s most beloved neighborhoods.

http://frame.bloglovin.com/?post=7844393969&blog=2000182&frame_type=none

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